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Excellent · Verdica composite score based on three weighted sub-scores from public regulator data.
5 active sources · last successful refresh Sep 1, 2026
1 sources need reviewHow this is calculated
Composite = License Standing × 35% + CFPB Complaint Load × 40% + Response Quality × 25%, scaled to 300–850.Read full methodology →
Each sub-score starts at a baseline and adjusts based on real regulatory-record signals. Zero-delta rows show what we checked and confirmed clean. “Data quality” indicates how much source data informed the score.
These are unmodified public reviews from Google Reviews — not Verdica ratings or paid endorsements. Reviews shown as-published, positive and negative alike.
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Tona Mortgage, LLC scores 830 — these providers rank higher on Verdica's composite trust score.
The Verdica score is a composite trust score from 300 to 850, computed from consumer complaint history and debt-collection licensing maintained by the CFPB and state licensing boards. A score of 830 places Tona Mortgage, LLC in the excellent (800–850) band. The score reflects publicly available regulator data — it is not a rating from Verdica itself and does not incorporate paid reviews or advertising.
Verdica combines three weighted sub-scores drawn from the CFPB and state licensing boards. Each sub-score reflects a different dimension of collection compliance — CFPB complaint volume, resolution outcomes, and state license status — and is normalized against industry peers before being aggregated to the 300–850 scale.
Verdica pulls public records from the CFPB and state licensing boards: consumer complaint history and debt-collection licensing. Data is refreshed on rolling cycles, typically weekly to monthly depending on the source agency's own update schedule. See the "source data current" indicator on the entity page for the last successful refresh.
Common negative signals include high complaint volume, unresolved disputes, or license suspensions. Any of these appear in the underlying regulator records and pull the sub-score down; the composite reflects the weighted impact.
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My husband and I worked with Zach Greer for our mortgage loan and couldn't have been more impressed with the process. We had worked with countless other lenders who made the process feel exhausting, but Zach was patient, attentive, incredibly communicative, and open with us every step. Would definitely recommend The Mortgage Outlet to anyone looking to buy a home!
View on Google ReviewsShowing 8 of 145 — indexed from public Google Reviews, not filtered by rating
See all 145 reviews on Google ReviewsYes. Entities can file a dispute directly from the score page, and business owners can claim their profile. Verdica reviews disputes against the underlying regulator record; the score is updated when the source data is corrected. Scores are recomputed automatically as new regulator data arrives.
Jerry’s expertise was key to getting our deal closed. He understands the local market dynamics and handled the financing with extreme efficiency. He is professional, sharp, and very easy to work with. Five stars for his dedication and clear communication.
I can’t recommend The Mortgage Outlet enough. After years of going through banks, switching to TMO was a game-changer. Because they are brokers, they find the best loans available rather than being limited to one bank’s products. I’ve used this family-owned business for my last four transactions. Most recently, they are handled Eugene home purchase and a VA refinance. We walked away with a 4.5% rate and a closing time of only a few weeks!. The staff is professional, fast, and dedicated. I would'nt go anywhere else.
I can’t say enough about Jerry and his Sons who own the mortgage outlet . This is my 4th refi or purchase with them they are very knowledgeable, responsive, and quick turn around . The mortgage outlet is my go to broker they will service all your real estate needs
My Mortgage experience with Jerry was excellent. This is my second experience with him and he has done a wonderful job. He does everything possible to keep the paperwork, straightforward and easy for me and does all the heavy lifting. Easy breezy! Thank you, Jerry for your wonderful service!
We had another wonderful experience with Jerry Greer of the Mortgage Outlet. After helping us with a loan on our home a year ago, Jerry identified an opportunity for us to refi that met our financial needs perfectly. He helped us through the refi process and made things super easy. If you’re buying a home or refinancing, I can’t recommend him enough.
My wife and I recently refinanced our home and The Mortgage Outlet was one of our first calls. We had several quotes to compare and Jerry from TMO had the most competitive offer. No hidden fees, a great rate and low closing costs. Jerry was informative every step of the way and even answered my questions on the weekend and after hours. We closed without any issues. If you are in the market I would highly recommend The Mortgage Outlet for all your mortgage needs.
I had a fantastic experience working with Alex. He was professional and incredibly efficient from start to finish. Communication was clear and timely, and he delivered exactly what he promised - which is everything in this business. As a local Realtor, who you partner with truly matters. Not only did he move quickly, but he also offered the most competitive rates and incentives. That combination, along with his reliable execution, truly set him apart. I would absolutely recommend him to anyone looking for a knowledgeable and dependable lender who gets the job done.