What Verdica's 850 score means for WILLIS-KNIGHTON EXTENDED CARE CENTER
WILLIS-KNIGHTON EXTENDED CARE CENTER received a composite score of 850 out of 850, placing it in the "excellent" band (800–850). This score reflects performance across three equally weighted dimensions: inspection and deficiencies, quality measures, and enforcement history, all drawn from CMS regulatory data.
A perfect or near-perfect score in this band signals that the facility has demonstrated strong compliance with federal standards, minimal or no substantiated deficiencies on recent inspections, and no significant enforcement actions on record. For a business owner or prospective partner, this suggests a provider with a track record of meeting regulatory baseline requirements. However, it is important to note that while the Verdica score is based on objective CMS data, independent customer reviews averaged 3.4 out of 5 stars across eight indexed reviews—a gap worth investigating before making operational or referral decisions. The discrepancy between a perfect compliance score and moderate customer satisfaction warrants further due diligence.
How the sub-scores break down
Inspection & Deficiencies: 850/850
This sub-score reflects findings from state and federal facility inspections. A maximum score indicates that inspectors have not identified substantiated violations, or that any deficiencies noted were minor and quickly remedied. In the extended care sector, inspections typically examine infection control, medication management, resident rights, staffing adequacy, and environmental safety. A high score here means regulators found limited grounds for concern during their unannounced visits.
Quality Measures: 850/850
This dimension aggregates publicly reported clinical and operational metrics tracked by CMS, such as hospital readmission rates, pressure ulcer prevalence, vaccination rates, and staffing turnover. A perfect score suggests the facility's reported outcomes meet or exceed benchmarks. These measures are self-reported and audited by CMS, so they reflect what the facility documents as its performance.
Enforcement History: 850/850
A top score here indicates no recent monetary penalties, license restrictions, or corrective action plans on file with state or federal authorities. Extended care facilities can face enforcement for repeated violations, failure to correct deficiencies, or serious patient safety incidents. A clean enforcement record suggests the facility has not triggered escalated regulatory responses.
What regulators in LA track for healthcare providers
Louisiana's extended care facilities operate under CMS Conditions of Participation, monitored through triennial or complaint-triggered inspections. Surveyors examine compliance in areas including infection prevention, medication administration, resident assessment and care planning, discharge planning, and grievance resolution. Deficiency citations are graded by scope and severity; facilities with repeated or high-severity findings face enforcement escalation, potentially including fines, plan-of-correction requirements, or (in extreme cases) decertification.
Quality measure reporting is mandatory for all Medicare/Medicaid providers. Facilities report data on short-stay residents (post-acute patients) and long-stay residents separately, covering metrics like pain management, antipsychotic use, functional decline, and readmission rates. These measures are public and compared against state and national benchmarks.
Enforcement actions—including Civil Monetary Penalties (CMPs), Alternative Sanctions, or state licensing actions—are posted in the CMS Enforcement Utilization System and tracked by Verdica as a red flag for compliance risk.
Bottom line
WILLIS-KNIGHTON EXTENDED CARE CENTER meets regulatory standards based on available CMS data, with no compliance red flags in inspection, quality measure, or enforcement records. However, the moderate independent customer review rating (3.4/5) suggests potential gaps in resident or family satisfaction that regulators' metrics do not capture. Before entering into a referral or business relationship, verify current staffing levels, request specific quality data directly from the facility, and read customer review details to understand whether compliance translates to the care experience you expect.