What Verdica's 778 score means for Insurance Producer 28
Insurance Producer 28 in North Carolina earns a composite Verdica score of 778 out of 850, placing it in the "strong" performance band (740–799). This score reflects a provider that demonstrates solid operational and compliance standing across the measured dimensions. A score in this band indicates that the entity meets or exceeds baseline regulatory expectations and poses relatively low risk to consumers or business partners.
The grade A designation attached to this score means the provider has cleared meaningful thresholds in financial stability, regulatory compliance history, and complaint management. For a business owner or consumer evaluating this producer, the 778 score suggests a dependable partner—neither exceptional nor problematic. It is important to note, however, that this score is built on regulatory data and does not yet include independent customer reviews, which could provide additional context about service quality or claims handling experience.
How the sub-scores break down
Financial Strength: 700 A financial strength sub-score of 700 places Insurance Producer 28 in the acceptable-to-strong range for solvency and reserves. This rating derives from NAIC financial filings and indicates the provider maintains adequate capital and liquidity to meet policyholder obligations. A score of 700 is solid but not at the highest tier, suggesting the entity has passed regulatory capital requirements but may not carry the surplus reserves of top-quartile firms. For consumers, this means the producer is unlikely to face insolvency, but it is not among the most capitalized in its peer group.
Complaints: 800 The complaints sub-score of 800 reflects a favorable ratio of consumer grievances filed with state regulators relative to the volume of business written. A score at 800 indicates that Insurance Producer 28 receives fewer formal complaints per unit of premium or policy count than the industry average. This suggests the producer resolves most customer issues without escalation to the state regulator, or encounters fewer disputes overall. Complaint ratios in the insurance industry typically capture issues such as claim denials, premium billing disputes, policy cancellation conflicts, and service delays.
Regulatory Actions: 850 The regulatory actions sub-score of 850 is the highest in this entity's profile, indicating minimal to no significant enforcement activity by the North Carolina Department of Insurance or other state regulators. This score reflects compliance with licensing requirements, adherence to consumer protection rules, and absence of material violations. A score at this level suggests the producer has not faced suspension, fines, or corrective orders of consequence in recent regulatory cycles.
What regulators in NC track for insurance providers
The North Carolina Department of Insurance and the broader NAIC system monitor insurance producers through two primary lenses: financial strength and consumer complaint ratios.
Financial Strength Ratings are derived from annual audited financial statements, risk-based capital calculations, and reserve adequacy assessments. Regulators track whether a producer maintains minimum net worth, holds appropriate errors and omissions insurance, and segregates client funds correctly. Deterioration in financial metrics can trigger regulatory intervention.
Complaint Ratios normalize the volume of formal consumer complaints filed with state insurance departments against the producer's market share or policy count. Regulators flag producers with elevated complaint ratios for targeted examination. Common complaint categories include failure to deliver policies, misrepresentation of coverage, delays in claims processing, and failure to remit premiums to insurers.
Infractions that move scores downward include unlicensed activity, failure to maintain required trust accounts, violations of unfair trade practice laws, and patterns of consumer complaints that suggest systemic problems.
Bottom line
Insurance Producer 28 is a strong, reliable provider based on its 778 score and particularly its high regulatory actions sub-score. Before engaging this producer, a business owner should verify that the producer's specific licensing covers the lines of business needed, cross-check any available customer reviews for service quality confirmation, and confirm that current financial statements align with the reported financial strength rating.