Excellent · Verdica composite score based on three weighted sub-scores from public regulator data.
6 active sources · last successful refresh Aug 12, 2026
source data currentHow this is calculated
Composite = Financial Strength × 35% + Complaints × 40% + Regulatory Actions × 25%, scaled to 300–850.Read full methodology →
Each sub-score starts at a baseline and adjusts based on real regulatory-record signals. Zero-delta rows show what we checked and confirmed clean. “Data quality” indicates how much source data informed the score.
These are unmodified public reviews from Google Reviews — not Verdica ratings or paid endorsements. Reviews shown as-published, positive and negative alike.
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DONEGAL GROUP INC scores 769 — these providers rank higher on Verdica's composite trust score.
The Verdica score is a composite trust score from 300 to 850, computed from complaint index ratios, financial ratings, and regulatory actions maintained by state insurance departments and the NAIC. A score of 769 places DONEGAL GROUP INC in PA in the strong (740–799) band. The score reflects publicly available regulator data — it is not a rating from Verdica itself and does not incorporate paid reviews or advertising.
Verdica combines three weighted sub-scores drawn from state insurance departments and the NAIC. Each sub-score reflects a different dimension of insurance compliance — complaint index vs. peers, financial strength, and regulatory standing — and is normalized against industry peers before being aggregated to the 300–850 scale.
Verdica pulls public records from state insurance departments and the NAIC: complaint index ratios, financial ratings, and regulatory actions. Data is refreshed on rolling cycles, typically weekly to monthly depending on the source agency's own update schedule. See the "source data current" indicator on the entity page for the last successful refresh.
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Easy to find better companies, used donegal for a couple of years, their rate to service is laughable. And piss poor customer service
View on Google ReviewsShowing 7 of 342 — indexed from public Google Reviews, not filtered by rating
See all 342 reviews on Google ReviewsCommon negative signals include high complaint index, poor financial ratings, or market-conduct actions. Any of these appear in the underlying regulator records and pull the sub-score down; the composite reflects the weighted impact.
Yes. Entities can file a dispute directly from the score page, and business owners can claim their profile. Verdica reviews disputes against the underlying regulator record; the score is updated when the source data is corrected. Scores are recomputed automatically as new regulator data arrives.
2.8 out of 5 sums it up. Their client t-bones my mom here in town and they send her a letter saying they feel she is more than 50% negligent sending her the letter vs her insurance. She’s lucky to be alive after their client hit her while speeding through an alleyway with no regard for the other driver. He says she drove into him, laughable.
Warning to Consumers About My Experience With Donegal Insurance To Donegal Insurance and Prospective Customers: I am writing to express my serious dissatisfaction with the way Donegal Insurance handled my claim after one of its policyholders struck the rear of my vehicle. I was the person whose vehicle was damaged. I did not choose to be involved in this accident, yet in my experience Donegal treated the burden of resolving the damage as though it belonged to me. What I found particularly unacceptable was Donegal's approach to determining the cost of repairing my vehicle. An estimate was established after an adjuster reviewed photographs of the damage. I have serious concerns about whether that process adequately reflected the actual damage and the real-world cost of restoring my vehicle properly. The amount Donegal proposed for the repair was, in my view, completely unrealistic. Rather than taking responsibility for obtaining a proper professional assessment and ensuring that the damage caused by its policyholder could be repaired correctly, I was effectively expected to search from body shop to body shop trying to find someone willing to perform the work for Donegal's predetermined amount. Why should the innocent vehicle owner have to shop around and negotiate repair prices simply because an insurance company has decided what it wants the repair to cost? A damaged vehicle is not an item at a flea market. Proper collision repair requires qualified technicians, appropriate parts, materials, equipment, labor, and—most importantly—a complete assessment of damage that may not be visible in photographs. The objective should be to restore the vehicle properly, not to force the vehicle owner to hunt for the cheapest shop willing to work within an insurer's number. My experience left me with the impression that Donegal was more concerned with controlling the amount it would pay than with making sure the damage caused by its insured was properly repaired. I find this especially troubling because I was not even Donegal's customer. Their policyholder hit my vehicle. Nevertheless, I was the one expected to spend my time searching for repair facilities and dealing with the consequences of an estimate that I believed was inadequate. Based on my personal experience, I would strongly caution consumers to think carefully before choosing Donegal Insurance. Insurance is supposed to provide protection and responsible claim handling when an accident occurs. The true measure of an insurance company is not simply the premium it charges—it is how the company behaves when it is time to pay a legitimate claim. If you are considering becoming a Donegal policyholder, I encourage you to ask some important questions: How will the company treat someone if you cause an accident? Will it rely on photographs to establish what it believes repairs should cost? What happens when reputable body shops determine that the actual repair cost is higher? Will the company work constructively toward a proper repair, or will the burden be pushed onto the person whose vehicle was damaged? Consumers deserve an insurance company that handles claims fairly, professionally, and responsibly. My experience with Donegal Insurance fell far short of that standard. I am sharing my experience because prospective customers deserve to know how an insurance company may handle a claim before trusting that company with their premiums and protection. Sincerely, A Very Dissatisfied Claimant
If I could go below one star I would! No help in any way! Charged me insurance payment on a car after they totaled it and I added a new car. The phone number to call is a bigger joke! If it wasn’t for them delaying the payment to the bank, it’s been over 2 months since accident, I would have already switched! The worse!
Terrible service
I do no recommend their roadside assistance is a joke! They charge you extra if you kids grades aren’t to their standards
Overpriced, difficult to deal with. Do not recommend.